Kolan Organic Pet Stains & Odour Remover Combo of Hard Surfaces & Soft Surfaces 700ml Each(Pack of 2)

The Pet Stains & Odour Remover Combo Pack (700ml x 2) provides a powerful, eco-friendly cleaning solution for tackling tough pet stains and odours. This organic multi-enzyme formula is effective on various surfaces, including leather, fabric, carpets, curtains, and plastic.
With its chemical-free, non-toxic composition, the cleaner eliminates odours and germs at the source while being safe for pets, babies, and the environment. Its pH-neutral, soap-free formula ensures gentle yet thorough cleaning for all types of upholstery and furnishings.

Key Features:

Odour & Stain Elimination: Neutralizes pet odours and removes tough stains caused by urine, faeces, vomit, and spills.
Multi-Enzyme Formula: Targets and breaks down organic matter for a deep clean.
Safe & Non-Toxic: Free from bleach, phosphates, and harmful chemicals.
Versatile Cleaning: Ideal for leather, fabric, carpets, curtains, and plastic surfaces.
Eco-Friendly: Biodegradable and sustainable, ensuring safe use and disposal.

Odour Neutralization: Eliminates stinky pet odours at the source without masking them.
Tough Stain Removal: Breaks down organic stains like urine, vomit, and faeces effectively.
Safe for All Surfaces: Works on leather, fabric, carpets, plastic, and curtains without causing damage.
Eco-Friendly: Made from natural ingredients, biodegradable, and safe for the environment.
Non-Toxic & Gentle: Free from harmful chemicals, ensuring safety for pets, humans, and babies.
Versatile Use: Suitable for homes, offices, pet bedding, and other surfaces.

Item Form: Spray
Scent: Fresh
Surface Compatibility: Leather, leatherette, fabric, carpets, curtains, plastic, and more
Special Features: Biodegradable, Non-Toxic, pH Neutral, Soap-Free
Packaging: Eco-Friendly Recyclable Bottles
Safety: Non-Toxic, Non-Flammable
Liquid Volume: 1400ml (700ml x 2)
Number of Items: 2
Package Quantity: 2
Item Package Weight: 1.6 Kg
Shelf Life: 2 Years

We value our customers and strive to provide a seamless shopping experience. To ensure clarity and fairness, please review our order cancellation policy outlined below:

Cancellation Timeframe

Customers are allowed to cancel their orders within 12 hours of placing the order.

Cancellations will not be accepted once the order has been dispatched. We encourage customers to double-check their orders to avoid inconvenience.

Refund Process for Approved Cancellations

Refunds for any approved cancellations will be initiated within 1-3 working days after the cancellation request is reviewed and accepted.

Customers will be notified once their cancellation request has been processed and accepted.

How to Cancel an Order

To request a cancellation, customers should contact our customer support team within the specified timeframe.

Please provide the order number and any relevant details to facilitate the cancellation process.

Additional Notes

The company reserves the right to modify this policy at any time, and changes.

Thank you for your understanding and cooperation.

For further inquiries, feel free to reach out to our customer support team. You can contact us via phone at 9871878080or email at wecare@kolan.co.in 

SHIPPING POLICY

We offer free shipping for all prepaid purchases above Rs. 600. Transactions below this value will be charged Rs. 75. Our endeavor is to make the products reach you within 7-10 days from the day of order processing.

But In case of floods/ Heavy Rains/ National Bandh, we reserve the right to reschedule the delivery for another date. In case the product is not delivered due to any of the above reasons, we will inform you about the same.

RETURN POLICY

This item is non-returnable due to the consumable nature of the product. However, in the unlikely event of damaged, defective, or different/wrong item(s) delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing a refund/replacement.

All claims for shortages or damages must be reported to customer service on the day of delivery through WhatsApp no +91-9871878080 or email us at wecare@kolan.co.in. Also, the said shortage of goods needs be highlighted with appropriate pictures.

Kolan India will consider the order delivery “failed” if Delivery is not done due to the wrong address. In such case delivery charges will be levied as applicable.

Dispatch: Due to courier timelines, all orders received before 12.00-noon p.m will be processed on the same day. Orders received after 12.00 noon will be processed on the next business day. Orders are not dispatched on Saturdays, Sundays, and public holidays.

REFUND POLICY

The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card/original payment method statement.

If anything is unclear or you have more questions feel free to contact our customer support team at wecare@kolan.co.in.

Disclaimer: “We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.