Kolan Organic Pet Stains & Odour Remover || for Hard & Soft Surfaces || 700 ml Each and Pet Wipes for Dogs, Cats and Other Pets 60 Pcs/Pack - (Combo Pack)

The Eco-Friendly Pet Wipes & Stains Remover Combo is a versatile and effective solution for maintaining cleanliness in homes with pets. This combo includes:
Pet Wipes (60 Count): Made from 100% biodegradable viscose fiber, these pre-moistened wipes are free from alcohol, parabens, and fragrances, ensuring gentle grooming for pets while reducing itching and scratching.

Stains & Odour Remover (700ml): Designed for soft surfaces like carpets, rugs, curtains, and upholstery, this enzyme-based formula effectively eliminates pet odours and tough stains while disinfecting and protecting surfaces.

Key Features:

• Odour & Stain Elimination: Neutralizes odours and removes tough stains caused by pet urine, faeces, and vomit.
• Biodegradable & Eco-Friendly: Wipes and cleaner are made with natural, sustainable materials for safe disposal.
• Gentle Grooming: Alcohol and paraben-free wipes are soothing and nourishing for pet skin.
• Versatile Cleaning: Suitable for both hard and soft surfaces, including upholstery, carpets, and hard floors.
• Non-Toxic & Safe: Free from bleach, ensuring safety for pets, humans, and babies.
  

Complete Cleaning Solution: Combines daily pet grooming and stain removal in one package.
Odour Neutralization: Targets odours at their source without artificial fragrances.
Gentle on Pets: Alcohol and paraben-free wipes soothe skin and reduce scratching.
Safe for All Surfaces: Ideal for carpets, upholstery, curtains, and hard floors.
Eco-Friendly Disposal: Biodegradable materials ensure minimal environmental impact.
Non-Toxic Formula: Chemical-free composition is safe for homes with pets and children.

Item Form: Liquid (700ml) + Pre-Moistened Wipes (60 Count)
Scent: Fragrance-Free
Surface Compatibility: Soft surfaces (carpets, curtains, upholstery) and hard surfaces (floors, tiles)
Material: 100% Natural Viscose Fiber (Wipes)
Special Features: Alcohol-Free, Biodegradable, Non-Toxic
Packaging: Recyclable Bottles and Wipes
Number of Items: 3
Package Quantity: 3
Item Package Weight: 2.2 Kg
Shelf Life: 2 Years

We value our customers and strive to provide a seamless shopping experience. To ensure clarity and fairness, please review our order cancellation policy outlined below:

Cancellation Timeframe

Customers are allowed to cancel their orders within 12 hours of placing the order.

Cancellations will not be accepted once the order has been dispatched. We encourage customers to double-check their orders to avoid inconvenience.

Refund Process for Approved Cancellations

Refunds for any approved cancellations will be initiated within 1-3 working days after the cancellation request is reviewed and accepted.

Customers will be notified once their cancellation request has been processed and accepted.

How to Cancel an Order

To request a cancellation, customers should contact our customer support team within the specified timeframe.

Please provide the order number and any relevant details to facilitate the cancellation process.

Additional Notes

The company reserves the right to modify this policy at any time, and changes.

Thank you for your understanding and cooperation.

For further inquiries, feel free to reach out to our customer support team. You can contact us via phone at 9871878080or email at wecare@kolan.co.in 

SHIPPING POLICY

We offer free shipping for all prepaid purchases above Rs. 600. Transactions below this value will be charged Rs. 75. Our endeavor is to make the products reach you within 7-10 days from the day of order processing.

But In case of floods/ Heavy Rains/ National Bandh, we reserve the right to reschedule the delivery for another date. In case the product is not delivered due to any of the above reasons, we will inform you about the same.

RETURN POLICY

This item is non-returnable due to the consumable nature of the product. However, in the unlikely event of damaged, defective, or different/wrong item(s) delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing a refund/replacement.

All claims for shortages or damages must be reported to customer service on the day of delivery through WhatsApp no +91-9871878080 or email us at wecare@kolan.co.in. Also, the said shortage of goods needs be highlighted with appropriate pictures.

Kolan India will consider the order delivery “failed” if Delivery is not done due to the wrong address. In such case delivery charges will be levied as applicable.

Dispatch: Due to courier timelines, all orders received before 12.00-noon p.m will be processed on the same day. Orders received after 12.00 noon will be processed on the next business day. Orders are not dispatched on Saturdays, Sundays, and public holidays.

REFUND POLICY

The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card/original payment method statement.

If anything is unclear or you have more questions feel free to contact our customer support team at wecare@kolan.co.in.

Disclaimer: “We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.